Privacy policy

Last updated: October 10th, 2025

At Cadreal, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website or make a purchase.

1. Personal Information We Collect

Device Information:
When you visit our site, we automatically collect certain information about your device and how you interact with the website, including:

  • Web browser type, IP address, and time zone
  • Pages viewed and referring/exit pages

We collect this information using:

  • Cookies: Small files stored on your device. Learn more at All About Cookies.
  • Log files: Track actions on the site including IP address, browser type, ISP, referring/exit pages, and timestamps.
  • Web beacons / tags / pixels: Electronic files that record browsing information.

Order Information:
When you place an order, we collect:

  • Name, billing and shipping addresses
  • Payment information (processed securely via Shopify; full card numbers are not stored on our servers)
  • Email address and phone number

In this Policy, “Personal Information” refers to both Device Information and Order Information.

2. How We Use Your Personal Information

Order Information is used to:

  • Fulfill and manage your orders (payment, shipping, invoices/confirmations)
  • Communicate with you about your order or inquiries
  • Screen orders for risk or fraud
  • If you have opted in, provide marketing about our products and services

Device Information is used to:

  • Help prevent fraud and assess risk (e.g., IP address analysis)
  • Improve and optimize the site through analytics and campaign performance

3. Sharing Your Personal Information

We may share Personal Information with trusted third parties to provide the services above. Examples include:

We may also share information as required by law, to respond to legal requests, or to protect our rights.

4. Behavioral Advertising / Marketing

We may use Personal Information to provide targeted advertisements or marketing that may interest you.

Opt-out links for behavioral advertising:

You may also unsubscribe from marketing emails at any time via the “unsubscribe” link or by contacting us.

5. Do Not Track

Our website does not alter data collection or use practices in response to browser “Do Not Track” signals.

6. Your Rights

EU/UK Residents:

  • Access, correct, update, or delete your Personal Information
  • Object to or restrict certain processing
  • Request data portability

U.S. Residents (State-Specific Rights):
Depending on your state, you may have rights to request access, deletion, correction, portability, or to opt out of targeted advertising.

To exercise your rights, contact us using the information below. We will verify and respond to requests in line with applicable law.

7. Data Retention

We retain Order Information for recordkeeping purposes unless you request deletion, or as required for tax, accounting, fraud prevention, or legal obligations.

8. Minors

Our website and services are not intended for individuals under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Updated policies will be posted on the website.

10. Contact Information

    • Company Name: CHUCHUNGLEE LIMITED
    • Business Registration Number: 76725989
    • Registered Address: FLAT B, 10/F FU MING COURT 6 HONG PING ST CHAI WAN HONG KONG
    • Email: info@cadreal.com
    • UK Phone: +44 7520 604990
    • HK Phone: +852 9881 2016
    • Customer Service Hours:
    • Monday – Friday: 8:00 AM – 6:00 PM
    • Saturday – Sunday: 10:00 AM – 5:00 PM
    • 🕒 Response Time: We strive to respond to all inquiries within 48 hours.