Terms of Service

These Terms of Service (“Terms”) explain the rules and conditions under which CADREAL provides access to its website and related services.

This website is operated by CADREAL, a trading name of CHUCHUNGLEE LIMITED.
Throughout the site, the terms “we,” “us,” and “our” refer to CADREAL.

By visiting our website or making a purchase, you agree to be bound by these Terms of Service and any additional policies referenced on the site. If you do not agree with these Terms, you must discontinue use of our website and services.

1. Online Store Terms

  • You confirm that you are of legal age in your country of residence, or that you have parental or guardian consent to use this website.
  • You agree not to use our products or services for any unlawful purpose or in violation of applicable laws.
  • Any breach of these Terms may result in immediate suspension or termination of your access to our services.

Orders are processed on business days only.
For questions or disputes, please contact info@cadreal.com.

2. General Conditions

  • We reserve the right to refuse service to anyone, at any time, for any reason.
  • Except for payment information, content you submit may be transmitted unencrypted across networks.
  • Credit and debit card details are always encrypted during transfer.

3. Accuracy of Information

We do not guarantee that all information on the website is complete, current, or error-free.
Content is provided for general information only and should not be relied upon as the sole basis for making decisions.

4. Service & Pricing Changes

  • Product prices may change without prior notice.
  • We reserve the right to modify, suspend, or discontinue any part of the website or services at any time.

5. Products & Services

  • Some products may be available exclusively online.
  • Certain items may have limited quantities and are subject to our Refund & Return Policy. Product images and colours may vary slightly due to display settings and lighting.

6. Billing & Account Accuracy

  • We reserve the right to refuse or cancel orders at our discretion, including cases of suspected fraud or incorrect information.
  • You agree to provide accurate, current, and complete billing and account details for all purchases.

7. Optional Tools

We may provide access to third-party tools “as is” and “as available,” without warranties or guarantees.
Use of such tools is entirely at your own risk.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us.
We are not responsible for the content, accuracy, or policies of third-party sites.

9. User Submissions

By submitting reviews, comments, ideas, or other content, you grant us the right to use, reproduce, and share such submissions without restriction or compensation.

You agree not to submit content that is unlawful, harmful, defamatory, or misleading.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.

11. Errors & Omissions

We reserve the right to correct errors, inaccuracies, or omissions and to update information without prior notice.
This includes errors related to pricing, product descriptions, promotions, or availability.

12. Prohibited Uses

You may not use this website or its content to:

  • Violate laws or infringe intellectual property rights
  • Transmit malware, viruses, or harmful code
  • Engage in fraudulent, abusive, or misleading conduct
  • Collect personal data without consent
  • Attempt to disrupt website security or performance

13. Disclaimer & Limitation of Liability

  • We do not guarantee uninterrupted, secure, or error-free service.
  • To the fullest extent permitted by law, we are not liable for any damages arising from your use of our website or services.
  • Nothing in these Terms affects your statutory consumer rights.

14. Indemnification

You agree to indemnify and hold harmless CHUCHUNGLEE LIMITED (trading as CADREAL), its directors, officers, and affiliates from any claims arising from your breach of these Terms or misuse of the website.

15. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.

16. Termination

These Terms remain effective unless terminated by you or us.
We may suspend or terminate your access immediately if you violate these Terms.

17. Entire Agreement

These Terms, together with our published policies, constitute the entire agreement between you and CADREAL.

18. Governing Law

These Terms are governed by and construed in accordance with the laws of Hong Kong, where the business is registered.

19. Updates to Terms

We may update these Terms at any time by posting changes on this page.
Continued use of the website constitutes acceptance of the revised Terms.

20. Contact Information

  • Company Name: CHUCHUNGLEE LIMITED
  • Business Registration Number: 76725989
  • Registered Address: FLAT B, 10/F FU MING COURT 6 HONG PING ST CHAI WAN HONG KONG
  • Email: info@cadreal.com
  • UK Phone: +44 7520 604990
  • HK Phone: +852 9881 2016

Customer Service Hours:

  • Monday – Friday: 8:00 AM – 6:00 PM
  • Saturday – Sunday: 10:00 AM – 5:00 PM

🕒 Response Time: We strive to respond to all inquiries within 48 hours.