Terms of Service

Last updated: October 10th, 2025

1. About Cadreal

This website is operated by Cadreal, a business registered in the United Kingdom.

These Terms govern your use of our website and any products or services purchased through it.
Nothing in these Terms affects your statutory rights under UK consumer law.

2. Eligibility

You must be 18 years or older to use this website or make a purchase.
By using our site, you agree not to engage in unlawful, fraudulent, or malicious activities.

3. Contract Formation

A legally binding contract is created when you receive an order confirmation email from us.
We reserve the right to decline or cancel an order for legitimate reasons — such as product unavailability, pricing errors, or suspected fraud — and will issue a full refund if payment has been taken.

4. Prices and Availability

All prices are listed in Great British Pounds (GBP £) and include applicable taxes unless stated otherwise.
We make every effort to ensure pricing and product information is accurate. If an error is identified, we will promptly notify you and offer the option to proceed at the corrected price or cancel for a full refund.

5. Service Modifications

We may update, modify, or discontinue products or site features from time to time.
If a material change affects an ongoing order, you will be notified and given the choice to cancel without penalty.

6. Account and Billing Information

You agree to provide accurate, complete, and current information for all purchases and account details.
If we suspect fraud, misuse, or a breach of these Terms, we may suspend or terminate your account in accordance with UK law.

7. Intellectual Property

All website content, designs, text, images, trademarks, and materials are the intellectual property of Cadreal or our licensors.
You may not copy, reproduce, modify, distribute, or exploit any part of this website without our prior written consent.

8. User Content

Any comments, feedback, or suggestions you submit may be used by Cadreal to improve our products or services.
You remain responsible for ensuring your submissions are lawful, non-infringing, and appropriate for publication.

9. Third-Party Services

Our website may include links to third-party websites or tools.
Cadreal is not responsible for the content, privacy policies, or practices of these third parties.
Use of such third-party resources is at your own discretion and governed by their respective terms and conditions.

10. Accuracy and Site Information

We aim to keep all information on our website up to date and accurate. However, occasional errors or omissions may occur.
Minor non-material changes will not affect confirmed orders.

11. Prohibited Uses

You agree not to:

  • Engage in any unlawful, abusive, or fraudulent activities
  • Upload or transmit viruses, malware, or spam
  • Infringe on the intellectual property rights of Cadreal or others
  • Collect personal data of others without consent

Cadreal reserves the right to restrict access or terminate service if a breach is reasonably suspected.

12. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Breach of statutory rights under the Consumer Rights Act 2015

To the extent permitted by law, Cadreal shall not be liable for any indirect, incidental, or consequential losses arising from your use of the website or our services.

13. Indemnity

You agree to indemnify Cadreal against any losses or damages directly resulting from your unlawful use of our website or breach of these Terms.
This clause does not affect your consumer protections.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.
You may bring legal proceedings in your local UK court.
Nothing in this clause removes your mandatory consumer rights under the law of your country of residence.

15. Changes to These Terms

We may revise these Terms periodically to reflect changes in our practices or legal obligations.
For material updates, we will provide reasonable notice via email or a notice on our website.
Changes will not apply retroactively to completed orders.
Your continued use of the website following updates constitutes acceptance of the revised Terms.

Contact Information

  • Company Name: CHUCHUNGLEE LIMITED
  • Business Registration Number: 76725989
  • Registered Address: FLAT B, 10/F FU MING COURT 6 HONG PING ST CHAI WAN HONG KONG
  • Email: info@cadreal.com
  • UK Phone: +44 7520 604990
  • HK Phone: +852 9881 2016
  • Customer Service Hours:
  • Monday – Friday: 8:00 AM – 6:00 PM
  • Saturday – Sunday: 10:00 AM – 5:00 PM
  • 🕒 Response Time: We strive to respond to all inquiries within 48 hours.